This status page is the home for real-time information on system performance and availability for Medallia Digital. To locate where your Digital program is hosted, please reference the URL that displays when you launch Digital Command Center.
Are you experiencing a disruption of service but don't see it reflected here? Please contact our support team to report the issue you are experiencing.
The Medallia Digital Health Check report is currently unavailable for all users. No data has been lost. We are continuing to collect all health check events during this downtime.
Our Engineering and Production Services teams are actively working on a fix. We appreciate your patience and aim to restore service shortly.
The Medallia Digital Health Check report no longer experiencing an availability issue. No data was lost. Our Production Services & Engineering teams have restored service and are monitoring the platform to ensure stability.
The Medallia Digital Health Check report no longer experiencing an availability issue. The incident has been resolved. We thank you for your patience.
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| Canada (CAN) Data Center | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| nebula-can.kampyle.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| digital-cloud.medallia.ca | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Frankfurt (FRA1) Data Center | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| digital-cloud-prem.medallia.eu | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| nebula-eu.kampyle.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| digital-cloud.medallia.eu | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| GovCloud (FEDW1) Data Center | |||||||||
| digital-cloud-gov.medallia.com | |||||||||
| Command Center | |||||||||
| Data Processing | |||||||||
| Data Collection (Web) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Haneda (HND1) Data Center | |||||||||
| digital-cloud-hnd1.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Incheon (ICN1) Data Center | |||||||||
| digital-cloud-icn1.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Jeddah (JED1) Data Center | |||||||||
| digital-cloud-jed1.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Phoenix (PHX1) Data Center | |||||||||
| digital-cloud-phx1.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Seattle (SEA1) Data Center | |||||||||
| digital-cloud-west.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| nebula.kampyle.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Singapore (SIN1) Data Center | |||||||||
| digital-cloud-sin1.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Sydney (SYD1) Data Center | |||||||||
| nebula-au.kampyle.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| London (LON) Data Center | |||||||||
| digital-cloud-uk.medallia.eu | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| Santa Clara (US1, SC4) Data Center | |||||||||
| Digital to Experience Cloud Integration Service | |||||||||
| digital-cloud.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) | |||||||||
| digital-cloud-prem.medallia.com | |||||||||
| Command Center | |||||||||
| Data Collection (Web) | |||||||||
| Data Processing | |||||||||
| In-App Data Collection (Mobile SDK) |